GoHighLevel Conversations API

Send Review Reply

POST/conversations/messages/review-reply

POST /conversations/messages/review-reply Send a review reply to Google My Business. Post a reply to a customer review on Google My Business It takes 3 body fields, requires the conversations/message.write scope.

Request and authentication

Method: POST
Full URL: https://services.leadconnectorhq.com/conversations/messages/review-reply
Scopes: conversations/message.write
API version header: Version: 2021-07-28
Schema verified: 22 June 2026

Request body

JSON body fields. Nested objects are shown indented under their parent.

Name Type Description

conversationIdrequired

string

Conversation ID (must have reviewId)

Example: conv123

locationIdrequired

string

Location ID

Example: loc123

messagerequired

string

Review reply message text

Example: Thank you for your review!

Response fields

Top-level fields returned on a successful call.

Name	Type	Description
`conversationId`required	`string`	Conversation ID. Example: `ABC12h2F6uBrIkfXYazb`
`emailMessageId`	`string`	This contains the email message id (only for Email type). Use this ID to send inbound replies to GHL to create a threaded email. Example: `rnGyqh2F6uBrIkfhFo9A`
`messageId`required	`string`	This is the main Message ID Example: `t22c6DQcTDf3MjRhwf77`
`messageIds`	`array`	When sending via the GMB channel, we will be returning list of messageIds instead of single messageId.
`msg`	`string`	Additional response message when sending a workflow message Example: `Message queued successfully.`
`forwardData`	`unknown`	Optional metadata for forwarded email Example: `[object Object]`
`status`required	`string`	Message status One of: `delivered`, `failed`, `pending`, `read` Example: `delivered`

Example request

Copy-paste ready. Swap YOUR_TOKEN for your access token or Private Integration Token.

curl -X POST 'https://services.leadconnectorhq.com/conversations/messages/review-reply' \
  -H 'Authorization: Bearer YOUR_TOKEN' \
  -H 'Version: 2021-07-28' \
  -H 'Content-Type: application/json' \
  -d '{
    "conversationId": "conv123",
    "locationId": "loc123",
    "message": "Thank you for your review!"
  }'

Skip the schema lookup

Hylo gives your AI agent this schema — and the other 52 documented here — without you looking anything up. Ask in plain English; it picks the endpoint, fills the body, and can run the call against your own sub-account.

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